EZEN NETWORK LIMITED
22 NORTH HYDE ROAD, HAYES
GREATER LONDON, UB3 4ND, UK
LONDON UNITED KINGDOM
Shenzhen Easysmart Technology Co Ltd
Rm2906, Aoxinya Mansion, Caitian Road
Shenzhen, CN 518033
FREQUENTLY ASKED QUESTIONS
We accept payments from Paypal, Credit Card and Bank Wire.
Cash on delivery is not accepted for now.
PayPal is one of the largest online payment processors in the world. Paypal is easy to use and provides users with strong customer protection.
Bank Wire, also known as telegraphic transfer (T/T), is a traditional way to send money from one bank account to another bank account.
OutdoorRouter.com hires DHL, FedEx, and UPS shipping courier to process the shipments. The free shipping services cover over 40 countries including the USA, Southeast Asia, and European countries.
We guarantee the shipment will arrive safely in the destination country. You may need to pay the customs import tax which depends on the destination customs.
The lead time is generally within 1~3 days after received your payment.
The transit period is within 3~5 days depends on destination countries. We provide you a tracking number after sent out and you can track the shipments online.
OutdoorRouter.com uses Comodo SSL 256-bit secure encryption to provide you a safe payment environment!
Paypal provides the highest level security to make your online shopping experiences safe and secure. It has been used and trusted by millions of eBay shoppers and other e-commerce buyers worldwide.
After ordering you will promptly receive an order confirmation via e-mail. After confirm received your payment, our sales team will confirm with you about the lead time and shipping documents. After the courier man picked up the package, we send you the tracking number immediately.